Terumo BCT
Creating a New Brand to Integrate Two Healthcare Leaders
Situation
While we were working for CaridianBCT, the global leader in blood component technology, they were acquired by Terumo, a diversified medical device company, and combined with Terumo Transfusion to create a new global company. Customers who relied on both companies were anxious to find out what this would mean for their future and the future of their industry. Internally, people were excited to move forward as quickly as possible with a greatly expanded product portfolio.
Solution
We used a positioning strategy process to accelerate integration messaging and ensure a successful introduction of the new company. Each company nominated key customers and employees to participate in creating and then testing scenarios describing the combined company’s focus. This input enabled us to develop a clear positioning strategy, based on the brand promise of “unlocking the potential of blood.” Working closely with internal teams, we developed a new corporate identity, sales presentations, print collateral, web content, films and other communications.
